All's well, and for now....it has ended well enough. I have a new box, but getting to this point was literally an ordeal. Customer Service has really gone down a lot, and I don't know how some of these companies continue to stay in business. Both DirecTV and Fedex had horrible phone representatives, and I won't belabor and write every screwup they did in this particular case, but most of the time it was like pulling teeth. And the irony of it all? I am not even that big a television person. Besides specific shows, I am the type of person who, most of the time, keeps television off. I know some people like to keep it on as "company," but a lot of evenings I just like silence. The worst thing for me was losing everything stored on my DVR, like four episodes of "Southland," which I had planned to see this weekend. Plus, my episode at "Anderson" was there, but oh well, what are you going to do?
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